Growth & Community Manager

📍 Location: Victoria Island, Lagos, Nigeria

🏠 Work Mode: Hybrid (2 days onsite, 3 days remote)

💰 Salary: ₦500,000 Net Monthly.

About the Role

We’re seeking a dynamic and results-driven Growth & Community Manager to lead user acquisition, activation, and retention while nurturing a passionate and loyal user community.

This cross-functional role blends marketing, product, customer success, and analytics driving sustainable growth through data, creativity, and community engagement.

Key Responsibilities

Growth Strategy & Execution

* Develop and execute multi-channel growth strategies (organic and paid) to drive user acquisition, activation, and retention.

* Identify and optimize growth levers through experimentation, A/B testing, and funnel analysis.

* Collaborate with Product, Compliance, and Data teams to optimize onboarding and engagement journeys.

* Monitor and analyze key KPIs — CAC, LTV, NPS, retention, churn — to inform data-driven decisions.

Community Building & Engagement

* Build and manage thriving online and offline communities across Telegram, WhatsApp, X (Twitter), LinkedIn, and Discord.

* Engage with users to foster connection, gather insights, and drive advocacy.

* Organize community events, AMAs, webinars, and user mixers to strengthen loyalty.

* Identify and empower community ambassadors and brand advocates.

Data & Insights

* Track and analyze user behavior and community feedback to guide strategy.

* Collaborate with analytics and product teams to measure community impact on overall growth.

* Use tools such as Google Analytics, Mixpanel, Segment, and AI-powered insights for informed decision-making.

Content & Communication

* Partner with Marketing to create engaging, educational, and shareable content for users and prospects.

* Develop newsletters, product updates, and social media campaigns that align with the brand voice.

* Maintain consistent and authentic messaging across all touchpoints.

Partnerships & Ecosystem Development

* Identify and manage strategic partnerships to expand reach and unlock new user segments (e.g., Boat Club, Capital Club, Jet Ski Club).

* Collaborate with influencers, fintech thought leaders, and ecosystem partners to deliver impactful campaigns.

* Leverage existing merchant networks to develop niche to communities.

Requirements

* 3–5 years’ experience in Growth, Community Management, or Marketing — ideally in FinTech or a fast-paced tech startup.

* Strong grasp of acquisition channels (SEO, content, paid media, referrals, partnerships, etc.).

* Proven success in building and scaling engaged communities.

* Data-driven mindset with proficiency in analytics tools (Google Analytics, Mixpanel, Segment).

* Excellent written and verbal communication skills.

* Comfortable working in a fast-moving, dynamic, and collaborative environment.

* Bonus: Knowledge of financial products, user behavior in emerging markets, or regulatory dynamics.

Compensation & Work Setup

How to Apply

Send your CV to people@getrova.com