Description:

• Provide leadership and governance for the delivery of assigned IT programs and projects, ensuring execution within approved scope, time, cost, and quality parameters.
• Accountable for program-level planning, execution oversight, risk management, and delivery assurance across multiple initiatives.
• Standardize and enforce project management practices, ensuring consistent reporting, proactive risk management, and continuous development of project management capability within the team.

Key Responsibilities

• Lead the delivery of assigned technology programs and strategic initiatives, ensuring alignment with enterprise strategy and business priorities.
• Coordinate cross-functional teams (engineering, architecture, QA, operations, and vendors) to deliver solutions in an incremental and value-driven manner.
• Partner with Product Owners, Scrum Masters, and business stakeholders to ensure product backlogs are clearly defined, prioritized, and aligned to business outcomes.
• Drive program planning and execution, ensuring initiatives are delivered within agreed timelines, quality standards, and budget parameters.
• Identify and manage dependencies, risks, and impediments across initiatives, escalating critical issues where necessary.
• Provide clear executive visibility on delivery progress, milestones, and risks through structured reporting and governance forums.
• Ensure effective stakeholder alignment across business units, technology teams, and external partners.
•  Lead and mentor delivery managers and project leads, fostering a strong Agile delivery culture and continuous improvement in delivery practices.
• Ensure delivered solutions meet required quality standards and are successfully transitioned to IT operations and support teams.

Qualifications and Requirements:

• Proven ability to lead and inspire teams, driving results with initiative and accountability.
• Strong understanding of IT strategy and business strategy alignment.
• Expertise in program and project planning, execution, risk management, and delivery assurance.
• Ability to identify organizational IT requirements, develop actionable plans, and manage associated changes effectively.
• Experience with enterprise system implementations and understanding of business process impacts.
•  Knowledge of project management methodologies (e.g., PRINCE2, PMP) and Agile frameworks, including Scrum.
• Working knowledge of the software development life cycle (SDLC).
• Experience in managing budgets, vendor contracts, and delivery-related costs is an added advantage.
• Effective communication and reporting
• Leadership, Coaching and supervisory skills

Qualification & Experience

Mandatory

• Bachelor’s degree in technical field
• Project Management certification (e.g., PMP, PRINCE2, Professional Scrum Master – PSM, or equivalent)
• 10+ years of IT program or project delivery experience, including leading large-scale programs and digital transformation initiatives.
• Proven track record in managing projects or programs using iterative delivery approaches, including Agile frameworks such as Scrum.
• Competency in project management tools and methodologies
• Strong understanding of business processes and IT systems

Desirable

• Experience supporting large-scale or highly regulated financial institution
• Master’s Degree in relevant field
• Other relevant professional qualifications

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