The attention of the University of Lagos Management has been drawn to recent publications alleging delays in the reimbursement of NELFund Loans to students who have paid their obligatory fees prior to the University’s receipt of the loan.
We wish to state that UNILAG consistently refunds excess disbursements following a standard process. Refunds are typically processed after reconciliation and verification with NELFUND.
So far, three tranches of NELFund Loans have been received by the University and beneficiaries across the first two batches have been successfully reimbursed. For the third batch, which was received towards the end of April, we are currently collating and reconciling students’ payment details. Please be assured that refunds will be processed according to regulations once the exercise is completed.
The University Management remains committed to its core values of transparency, accountability and student-centered service delivery. Hence, we implore our students to take advantage of the NELFund loan facility, and contact the NELFund Help Desk at our Student Affairs Division for prompt assistance and resolution on any complaint.
Signed:
Adejoke R. Alaga-Ibraheem,
Head, Communication Unit,
For: University of Lagos Management
THURSDAY, MAY 22, 2025
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