Digital Experience Manager
@Sahara Group posted 2 weeks agoJob Detail
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Job ID 54142
Job Description
Description:
Digital Strategy & Experience Leadership
- Define and execute a holistic Digital Experience Strategy aligned with Sahara Beyond 30 and global brand objectives.
- Serve as the custodian of Sahara’s digital channels, ensuring consistency, accessibility, and engagement across platforms.
- Collaborate cross-functionally with Brand, Communications, IT, HR, and Business Units to maintain unified digital standards and storytelling.
Channel Management & Social Listening
- Oversee all digital channels, including corporate websites, social media platforms, intranet, email systems, and any digital platforms.
- Implement advanced social listening tools to monitor conversations, trends, and sentiment across markets.
- Use insights from social listening to inform content strategy, audience engagement, and reputation management.
Digital Marketing & Campaign Optimization
- Lead digital marketing initiatives across paid, owned, and earned media channels.
- Drive performance through SEO, SEM, and targeted campaigns that enhance discoverability and engagement.
- Ensure integration of digital campaigns with offline efforts for a unified brand narrative.
AI-Integration & Automation
- Deploy AI-powered tools for predictive analytics, content personalization, and automated engagement workflows.
- Leverage AI for social media optimization, trend forecasting, and audience segmentation.
- Build intelligent dashboards for real-time performance tracking and decision-making.
Content Management & Narrative Shaping
- Manage the content lifecycle across all digital platforms, ensuring relevance, accuracy, and brand alignment.
- Shape compelling narratives that reinforce Sahara’s positioning and resonate with global audiences.
- Conduct UX audits and content journey mapping to improve user flow and engagement.
Data Intelligence & Performance Analytics
- Establish a robust digital measurement framework across web, social, intranet, and CRM platforms.
- Analyze user behavior and campaign performance to inform strategy and optimize communication effectiveness.
- Deliver periodic reports with actionable insights for leadership and stakeholders.
Governance, Compliance & Security
- Ensure compliance with global data privacy regulations and accessibility standards.
- Work with IT to maintain platform security, SSL certifications, and risk mitigation protocols.
- Maintain documentation, digital playbooks, and governance frameworks for all platforms.
Functional Competencies
- Expertise in digital marketing, social media management, and content strategy
- Proficiency in analytics tools (Google Analytics 4, social listening platforms, SEO/SEM tools)
- Familiarity with AI-driven marketing tools and automation platforms
- Strong understanding of UX principles, digital architecture, and multi-channel integration
Managerial Competencies
- Ability to lead digital strategy while managing execution across multiple platforms
- Vendor and stakeholder management across regions
- Strong project management and agile workflow coordination
- Capacity to translate data insights into strategic recommendations
Behavioral Competencies
- Strategic thinker with a high sense of ownership
- Excellent communication and collaboration skills
- Innovation mindset and adaptability to emerging technologies
- Attention to detail and commitment to digital excellence
Qualifications and Requirements:
- Bachelor’s degree in Digital Media, Marketing, Communications, Information Systems, or related field
- Minimum of 5–7 years experience in digital strategy, marketing, or experience management
- Professional certifications in Digital Marketing, Analytics, or AI-driven tools are an advantage





























































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